I'm Cindy Orangis. I live in Toronto, where I help people navigate technology with confidence.

I've been drawn to computers for as long as I can remember. Growing up, there was nothing more satisfying than figuring out how something worked — taking it apart, understanding it, and putting it back together better than before. That curiosity led me to study Computer Programming and Analysis at Seneca Polytechnic, where I built a foundation that's shaped everything I've done since.

The thing I loved most wasn't just the technology itself — it was the moment when a frustrated person became a relieved one. When I landed my first support role, I realized I'd found my calling: being the person who shows up calmly when everything feels broken, and leaves with the problem solved.

I went deep on cloud technology, earning AWS certifications and an Azure credential, and spent years at ExamPro handling everything from complex authentication issues to connectivity crises — 30+ tickets a day, in a fast-paced environment where clarity and speed both matter.

Today, I'm focused on bringing that same energy to a larger stage. I believe great IT support isn't just about fixing tickets — it's about building trust, reducing friction, and making technology work for the people who depend on it every day.